The person & the approach
6 pagesWho you're hiring, and how the work is framed.
Backend & Distributed Systems
Narrative
The 3 a.m. order story — eight years of production backends told as one system that has to keep running.
Open page → 02ProfileBackend & Distributed Systems
Interactive diagram
"This is the system I keep being hired to build" — the résumé as a clickable architecture diagram.
Open page → 03ProfileBackend Engineer
By domain
Payments, energy markets, equities, retail, logistics — eight years, told industry by industry.
Open page → 04ApproachLLM & Retrieval Systems
Light theme
"Your company already knows the answer — it's just buried in six years of documents, tickets and threads."
Open page → 05ApproachLLM & Retrieval Systems
Dark theme
The same argument after dark — the retrieval offer re-read in a lower, quieter register.
Open page → 06ApproachOne Process First
Anti-strategy
"You don't need an AI strategy. You need one process to actually work." Then the next one.
Open page →Give hours back
8 pagesSystems that do the repetitive work — email, support, meetings, screening, onboarding.
The Draft
Inbox answered in your voice
Reads every email, files it, and writes the reply the way you would — cited from your sent folder, ready for one-tap approval.
Open page → 08SupportTicketZero
E-commerce support
Your support team answers the same 40 questions every week. Cited answers inside Gorgias or Zendesk.
Open page → 09MeetingsCallSheet
Every call remembers itself
Sales and client calls transcribed, with commitments, decisions and action items extracted — before you've hung up.
Open page → 10LegalBillable
Professional services
Precedent search and document review for law, accounting and consulting firms. Defensible.
Open page → 11OperationsThroughput
Process compression
Most of your process is waiting, not working — remove handoffs and queue time, not just speed up steps.
Open page → 12PeopleDay One
New-hire ramp, before day one
A generated 30-60-90 plan and an assistant that answers the new hire's questions from your own docs.
Open page → 13HiringShortlist
214 applicants, six worth your Tuesday
CV screening to a defensible shortlist — scored on evidence against your rubric, blind-screened, reasons shown.
Open page → 14KnowledgeThe Operating Manual
Company knowledge
A manual that assembles itself from work already happening — and flags what's gone stale.
Open page →Win & keep customers
4 pagesSell faster, hear the market, and spot the client who's drifting.
QuoteCraft
Proposals in four minutes
A rough brief becomes an itemized, priced, on-brand proposal — your rate card, above your margin floor.
Open page → 16RetentionChurn Radar
Early-warning on drifting clients
Usage drops, late invoices, a champion who left — flagged weeks before the goodbye, with the evidence.
Open page → 17InsightThe Signal
All your feedback, clustered
Every ticket, review and NPS comment clustered into themes with counts, sentiment and the real quotes.
Open page → 18IntelWatchtower
Competitor moves, weekly
Pricing changes, hires, launches and messaging shifts across your competitors — a weekly brief with receipts.
Open page →Protect the business
3 pagesCash, contracts and compliance — the downside, covered.
DueDate
Invoices chased politely
Every overdue invoice followed up in your voice, escalating politely until it's paid.
Open page → 20ContractsFine Print
Every clause read before you sign
Unlimited liability, IP grabs, auto-renewal traps — flagged in plain English, with a suggested redline.
Open page → 21CompliancePaperTrail
Payments operations
Disputes, KYC and compliance lookups — AI for payments ops that can explain itself to a regulator.
Open page →See the business clearly
3 pagesYour own numbers, processes and operations — finally visible.
Compass
Daily brief
Five things worth knowing every morning, each with its evidence — and a public scorecard.
Open page → 23DataAsk the Business
Operational data
Natural-language answers over your own data, on an agreed definition layer — not a bolted-on chatbot.
Open page → 24OperationsThe Map
Automation survey
Every process in the company, department by department — and which ones a machine could run.
Open page →Decide about AI
5 pagesHonest tools and frameworks to work out where AI actually pays.
The Margin Case
The business case
What applying AI to one process actually costs and returns — written for the person who approves it.
Open page → 26StrategyThe Stack
Maturity ladder
Five levels of AI in a business, what each unlocks — and why most companies should stop at two.
Open page → 27Fine-tuningSmall Model
Fine-tuning economics
Fine-tuning doesn't make a model smarter — it makes a proven task cheap. Breakeven calculated first.
Open page → 28Free toolIs Your Documentation Answerable?
Free readiness check
Paste a policy or procedure and find out if it could support an answering system. Runs in-browser.
Open page → 29ToolThe Lookup Cost Calculator
Interactive tool
A deliberately conservative model of what repetitive lookup work costs a team each year.
Open page →Ways to work together
2 pagesAn ongoing seat on your team — or under your brand.